How to Use Tmall Genie DTS Sound: A Guide to Setting Up Premium Audio
In this moment captured at our China office, one of our dedicated team members carefully labels a shipment box, ensuring every detail is correct before deployment. This step is a vital part of our process, reflecting our commitment to accuracy and professionalism in delivering quality products to our clients worldwide.
Tmall Genie is a smart speaker developed by Alibaba, designed to bring seamless AI assistance and high-quality entertainment to homes. One of its standout features is DTS (Digital Theater Systems) sound, which provides immersive, theater-quality audio for music, movies, and more. Here’s how to set up and use DTS sound on your Tmall Genie:
Step 1: Check Compatibility
Ensure your Tmall Genie model supports DTS sound. Not all versions include this feature, so verify your device specifications in the user manual or product details.
Step 2: Update Firmware
Before using DTS sound, ensure your Tmall Genie firmware is up-to-date. To update:
Open the Tmall Genie app on your smartphone.
Navigate to “Settings” and check for updates.
Follow the prompts to install the latest firmware.
Step 3: Connect to a Stable Network
DTS sound requires optimal streaming quality, which depends on a stable Wi-Fi connection. Ensure your Tmall Genie is connected to a strong and reliable network.
Step 4: Enable DTS Sound
Open the Tmall Genie app and locate your device.
Access the sound settings and toggle “DTS Sound” on.
Adjust sound preferences based on your room size and acoustic setup for the best experience.
Step 5: Test with High-Quality Content
Play high-definition audio or video content to experience DTS sound fully. Streaming platforms or audio tracks with DTS support will deliver the most noticeable enhancements.
A Business Case: The Importance of Due Diligence in Overseas Sourcing
In this scenario, a retail chain specializing in audio equipment sought to source high-end smart speakers to expand their product line. They aimed to secure devices with advanced features like DTS sound to attract tech-savvy customers. Their journey began with a supplier found on Alibaba, promising cutting-edge products and competitive pricing.
The Initial Impression
The supplier, Guangzhou Tech Audio Solutions Co., presented professional communication, detailed brochures, and pristine sample units featuring DTS-enabled devices. Impressed by the quality and prompt responses, the retailer decided to place a bulk order worth $150,000.
Red Flags Emerge
However, warning signs surfaced as discussions progressed:
The supplier requested to communicate off-platform via private email.
Payment was required via a 50% deposit to an offshore Hong Kong account.
The company name on the invoice did not match the Alibaba profile.
Despite reservations, the retailer proceeded with the transaction, reasoning that the samples indicated a trustworthy operation.
The Aftermath
Weeks turned into months with no updates or delivery. Follow-ups with the supplier went unanswered. After six months of delays, the retailer reached out to IntelliChain for assistance.
How IntelliChain Uncovered the Truth
IntelliChain’s investigation revealed the following:
Nonexistent Office Location: The supplier’s listed address led to an unrelated warehouse.
Fake Certifications: Compliance documents provided were fabricated.
No Real Factory: On-site agents discovered no operational facility matching the supplier’s claims.
Preventing the Scam
IntelliChain’s services could have averted this loss through:
Supplier Verification: Confirming legitimacy before the deposit.
Secure Payment Escrow: Protecting funds until goods were verified.
Real-Time Monitoring: Keeping track of production and shipping.
Contact IntelliChain Today
Phone: +1 307-310-5502
Email: connect@intellichainco.com
Address: 306 N Main St. Sheridan, WY 82801
Let IntelliChain be your trusted partner in China, ensuring that every step of your sourcing process is secure and seamless. With our local expertise, we guarantee that your products meet the highest standards of quality, compliance, and safety. By partnering with us, you can focus on scaling your business, knowing that every detail—from factory vetting to logistics—is handled with precision.
Let IntelliChain be your eyes and ears in China, empowering you to bring the best products to market with confidence.