How to Translate the Tmall App
If you're using the Tmall app and need to translate its interface into English or another language, consider the following steps:
Use Built-in Translation Features: Check if Tmall has a built-in language option. Some apps allow users to switch languages in the settings menu.
Leverage Translation Tools: Apps like Google Translate or iTranslate can overlay translations on your screen.
Install Language Support: On Android devices, you can install an additional language pack. On iOS, adjust your device language settings.
Browser Access: Open Tmall in a web browser that supports auto-translation, like Google Chrome.
Professional Help: Consider hiring a translator if you’re conducting high-stakes business.
The Client's Cautionary Tale
A growing design firm, Avant Office Solutions, sought to source custom wall panels for its new co-working space. They envisioned sleek, eco-friendly panels to match their brand ethos and turned to overseas suppliers for cost-effective options. After weeks of searching, the firm stumbled upon an impressive supplier on Alibaba, GreenBuild Supplies, based in Shenzhen.
The Initial Appeal
GreenBuild Supplies stood out with a visually stunning catalog and excellent reviews. The supplier promptly responded to inquiries, provided detailed specifications, and even offered high-quality product samples. The firm was impressed by the supplier’s transparency during video calls, where they showcased their modern factory and sustainable production methods.
The First Red Flags
Despite the supplier’s professionalism, subtle concerns arose:
Off-Platform Communication: GreenBuild requested that all further communication be moved to WeChat for "convenience."
Payment Requests: They insisted on a 50% deposit, payable to a Hong Kong account listed under an unrelated name.
Vague Company Information: The supplier’s address on Alibaba didn’t match the one listed on their invoices.
Eager to meet their project timeline, Avant Office Solutions dismissed these concerns and transferred $25,000 for the deposit.
The Silence and Frustration
Initially, GreenBuild maintained communication and shared shipping updates. Weeks turned into months, with repeated excuses about delays due to customs issues and factory maintenance. Eventually, all communication ceased, leaving Avant Office Solutions without their wall panels or their money.
Enter IntelliChain
After six months of frustration, Avant Office Solutions contacted IntelliChain, a global trade consulting and investigation firm specializing in supplier verification.
IntelliChain’s Investigation
IntelliChain's team conducted a thorough investigation and uncovered alarming findings:
Empty Office: GreenBuild’s listed office in Shenzhen was unoccupied and had been so for over a year.
Fake Factory Videos: The video calls showcasing their factory were staged, filmed at a legitimate factory GreenBuild had no association with.
Untraceable Account: The Hong Kong account was linked to a shell company with no operational history.
Using their network, IntelliChain traced the shell company to a known scammer group operating across Southeast Asia.
How IntelliChain Could Have Helped Earlier
If Avant Office Solutions had engaged IntelliChain’s services from the start, the following measures could have prevented the scam:
Factory Verification: IntelliChain would have sent an independent inspector to confirm GreenBuild’s factory and office locations.
Secure Payment Guidance: They would have flagged the offshore account as suspicious and advised using escrow services.
Real-Time Tracking: IntelliChain’s tracking tools would have ensured full transparency in the shipping process.
The Lesson Learned
Avant Office Solutions learned a painful but invaluable lesson: due diligence is non-negotiable when sourcing overseas. They now use IntelliChain’s services for all supplier verifications, ensuring transparency and peace of mind.
Contact IntelliChain Today
Phone: +1 307-310-5502
Email: connect@intellichainco.com
Address: 306 N Main St. Sheridan, WY 82801
Let IntelliChain be your trusted partner in China, ensuring that every step of your sourcing process is secure and seamless. With our local expertise, we guarantee that your products meet the highest standards of quality, compliance, and safety. By partnering with us, you can focus on scaling your business, knowing that every detail—from factory vetting to logistics—is handled with precision.
Let IntelliChain be your eyes and ears in China, empowering you to bring the best products to market with confidence.
